Refund policy

Return & Exchange

All sales are final. All of our products that are sold on Chinese New Year Parade Merchandise are limited edition collectible items, therefore we cannot accept returns or exchanges.

For Apparel Sizes, exchanges can be made within 14 Days, but all sales are final.

 

Defective Product

If your merchandise has a significant manufacturer defect such as broken or missing parts, or seams, we will be happy to exchange it for a non-damaged item. If an item for exchange is out of stock, it may be exchanged for another item of equal value or a full refund. You must contact us via email at chinesenewyearparadeorders@gmail.com  within TEN (10) days from the date of purchase. It is under Chinese New Year Parade Merchandise's discretion to determine and accept defective items returned in its original packaging and all accessories included.